Privacy Policy

Aussie Garage Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our online platform and related services.

Information We Collect

We collect personal information that you provide to us directly when you make inquiries, request quotes, book services, or communicate with us. This information may include:

• Full name
• Contact details such as phone number and email address
• Service details and preferences
• Billing and payment information

We may also collect technical data through your use of our online platform, such as IP address and browsing behavior, for improving site performance and user experience.

How We Use Your Information

Your personal information is used to:

• Provide and manage our flooring and coating services, including epoxy floor coatings, polished concrete finishing, and concrete repair
• Respond to your inquiries and provide customer support
• Facilitate billing, payment, and account management
• Send important updates regarding our services and policies
• Improve and personalise your experience on our site
• Comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data in accordance with applicable privacy laws, including GDPR where relevant. Our legal bases include fulfilling your contract with us, compliance with legal obligations, legitimate interests in improving our services, and, where required, your consent.

Data Sharing and Disclosure

We do not sell personal information to third parties. We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or IT support, under strict confidentiality and data protection agreements.

We may also disclose information if required by law, regulation, or court order, or to protect the rights, property, or safety of Aussie Garage Solutions, our customers, or others.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Where applicable, you have the right to:

• Access and obtain a copy of your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal exceptions
• Object to or restrict processing of your data
• Withdraw consent at any time when processing is based on consent
• Request data portability

To exercise these rights, please contact us at our physical address below.

Security of Your Data

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyse site usage, and assist with marketing efforts. You can manage cookie preferences through your browser settings.

International Data Transfers

If your data is transferred outside Australia, we ensure it is protected in accordance with relevant privacy laws and safeguards.

Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our site with the effective date.

Contact Us

For any questions or to exercise your privacy rights, please write to: